(21077) Roles and Responsibilities for Non-Clinical Staff

Meeting the Standards

The Resuscitation Council (UK) state that all staff working in a primary care organisation, including non-clinical staff, should undergo regular training in resuscitation of both adults and children to the level appropriate to their role.

Staff should undergo such training at induction and at appropriately frequent, regular intervals thereafter to maintain knowledge and skills. Non-clinical staff generally should have annual updates. All training must be recorded (For example, in your organisation’s training database).

What is your role as an Emergency Responder?

Your role is to give help while making sure that you and anyone else involved are safe and that you don’t make the situation worse.

To be a good responder you need to:

  • Stay calm – this will help both you and the casualty to manage the situation
  • Have the confidence to apply what you have been taught in your Training
  • Communicate appropriately and confidently with the casualty, helpers and medical personnel
  • Recognise the limits of your knowledge and skills
  • Refresh your skills and knowledge regularly (at least once a year)